Law enforcement request policy

Coinsharestrading receives requests for customer information from law enforcement agencies around the world from time to time, and here is information for you and law enforcement on how to handle these requests.
Law enforcement agencies are generally interested in two types of data: information about the identity of customers and information about their trading activities. We actively cooperate with law enforcement agencies and only respond to law enforcement requests from authorized law enforcement officers who can provide proof of authorization.
We disclose account information records to international law enforcement agencies in accordance with our Terms of Service, Privacy Policy, and applicable laws.
Coinsharestrading requires that law enforcement requests be accompanied by appropriate legal process in order for us to provide disclosure information.
Coinsharestrading welcomes questions from law enforcement agencies about its policies and procedures, please contact us at [email protected].
When sending a law enforcement request, please include the following information:
The name of the law enforcement agency;
Documents proving that the law enforcement officer is authorized to obtain information (authorization certificate);
Identification of the law enforcement officer (internal certificate of the law enforcement agency);
Investigation letter issued by the law enforcement agency;
Email address with a government domain name;
Clearly define the name of the legal entity corresponding to the information required by law enforcement;
Specific content of the requested customer information;
Other details, including providing a reasonable deadline and the need for international law enforcement agencies to provide relevant judicial documents required under the International Mutual Legal Assistance Treaty.
Coinsharestrading reserves the right to disclose to law enforcement agencies to protect itself and its customers.

Coinsharestrading Team